Central ePrescription system and its interfaces

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By 2013

Three years and 300 000 €

Hannes Danilov, the member of the board at the Health Insurance Fund

We are pleased to say that we have a digital prescription system that is a model for other countries

In the search for efficiency and excellence, the Estonian Health Insurance Fund and the Ministry of Social Affairs started the project of e-Prescription in Estonia.

The paper prescription system, that was in use before, wasted the time of all parties involved in the prescribing and buying/selling of medications.

The scarce resource of a doctor’s appointment time was wasted on writing recurring prescriptions and the patients had to spend time waiting for their appointment.

Some prescriptions would get lost, some would include the wrong percentage of subsidy by the Health Insurance Fund. The collection of statistics and data is costly and all parties must waste time on reporting the same data at different times. The new system was designed as a centralized and paperless system to be used by all doctors, patients and pharmacies.

The central system was developed by the state in cooperation with Helmes. The information systems of medical practices and pharmacies were integrated and updated by their service providers. Helmes also developed a central online interface for doctors and pharmacies who have less prescriptions to process or whose developments were not ready by the time of launching e-Prescription.

Ministry of Social Affairs, Estonia

Url: www.sots.ee

Estonian Health Insurance Fund

Url: www.haigekassa.ee

Their mission is to cover the costs of 1,2 million people for their health services, to help prevent and cure diseases, finance the purchase of medicinal products and medicinal technical aids, and provide the benefits for temporary incapacity for work and other benefits.

Claims handling solution

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Cees van Dijk, Senior Director Product & Development, Audatex Switzerland

The Helmes team truly understand our business and its requirements. They ask the right questions

No 1

Helmes is the no. 1 development partner of Audatex.

In 2014

The project turnover surpassed has 2 million EUR. Over 50,000 man hours of work.

Audatex is the only global claims solutions provider serving the automotive industry, providing end-to-end claims solutions that connect insurers, repairers, vehicle manufacturers and other parties in the claims supply chain.

In addition to its prominent position in the automotive claims sector in the United States, Canada and more than 45 other countries, the company’s growing footprint extends to automotive-related financial services markets.

Audatex’s level of satisfaction with Helmes is high, cooperation is growing and Helmes is pleased to be working with a client who has high quality criteria.


Url: www.audatex.net

Audatex provides solutions to insurance, assesors and vehicle repair industries, to handle claim settlement as efficiently as possible. The owner of the brand employ over 2000 people in more than 60 countries across 6 continents and have a global network of over 75,000 customers.

Demand and purchase planning

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Helmes has partnered TeliaSonera’s Estonian affiliate for many years in developing a demand-driven supply chain management information system. In close cooperation with the client, the system was developed in order to minimize lost sales with the optimum amount of goods in stock at any time.

Satisfaction with the solution as well as a positive cooperation experience provided Helmes with the opportunity to present an offer in TeliaSonera’s central procurement of a Common Demand and Purchase

Planning Tool (CDPPT) which would:

  • maintain maximum availability of consumer electronics;
  • reduce man-hours spent fulfilling it; and
  • develop an automated monitoring module so that errors in logistics processes would be discovered as soon as possible.

Competing with world-class software providers’ products, Helmes was chosen to develop a custom solution that would precisely reflect TeliaSonera’s innovative supply chain management process.

Compared to its competitors, Helmes offered maximum flexibility and agility, which were considered crucial when providing the shortest time to market in order to reduce the payback period of the investment.


Url: www.teliasonera.com

TeliaSonera provides network access and telecommunication services that help people and companies communicate in an easy, efficient and environmentally friendly way.

IT strategy and architecture

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Comprehensive banking software

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European Regional Development Fund

Core bank information system, that covers an entire range of banking activities, including internet and analytical banking


highly flexible distributed architecture
  • Distributed functional modules allow clients to implement the functionalities that are crucial and necessary for particular institution’s current activities (requirements change over time)
  • Enables quick (even on-line) and cost-effective adjustments and changes to the system
  • Supports business model of outsourcing different services
Integrated decision support system
Integrated decision-support system that provides input and support for decision making processes
high capacity

high capacity and possibility to distribute IT resources among different modules

Low price

Advantageous price and low initial investments for implementation and use of the system (suitable also for small and medium sized start-ups)

Current users


Url: www.nasdaqomx.com

The NASDAQ OMX Group, Inc. is the world’s largest exchange company. It delivers trading, exchange technology and public company services across six continents, with approximately 3,600 listed companies

Danske Bank

Url: www.danskebank.com

The Danske Bank Group, headquartered in Copenhagen, is the largest bank in Denmark and one of the leading financial enterprises in northern Europe.

SEB Banking Group

Url: http://sebgroup.com/

Skandinaviska Enskilda Banken AB is a Swedish financial group for corporate customers, institutions and private individuals with headquarters in Stockholm, Sweden.

Data exchange service Message Hub

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Helmes has launched Message Hub for financial institutions provided by NasdaqOMX, a message exchange environment, which is easily compatible with other modern post-trade solutions available in Europe. 

Message Hub is a solution made for data exchange in real time between securities market participants and it guarantees a data exchange security level that corresponds to international standards.

The aim of the project was to simplify and unify communications between internal subsystems and external clients. Securities settlement and servicing of corporate actions is implemented by exchanging data between the banks and brokerage companies and the securities depositories of the Baltic countries using special encoded messages: they will be sent via the new data exchange service Message Hub.

Up to now, market participants in each of the countries were sending their messages using systems that differed from country to country. The new data exchange service is a significant step towards the Baltic securities market harmonization and development and will make settlement in the Baltic market even more convenient.

Aivars Slokenbergs, Chairman of the Management board of Latvian Central Depository

The top security offered by message hub deserves a special mentioning, since the aspect is critical for financial markets


Url: www.nasdaqomx.com

The NASDAQ OMX Group, Inc. is the world’s largest exchange company. It delivers trading, exchange technology and public company services across six continents, with approximately 3,600 listed companies