In the search for efficiency and excellence, the Estonian Health Insurance Fund and the Ministry of Social Affairs started the project of e-Prescription in Estonia.

The paper prescription system, that was in use before, wasted the time of all parties involved in the prescribing and buying/selling of medications.

The scarce resource of a doctor’s appointment time was wasted on writing recurring prescriptions and the patients had to spend time waiting for their appointment.

Some prescriptions would get lost, some would include the wrong percentage of subsidy by the Health Insurance Fund. The collection of statistics and data is costly and all parties must waste time on reporting the same data at different times. The new system was designed as a centralized and paperless system to be used by all doctors, patients and pharmacies.

The central system was developed by the state in cooperation with Helmes. The information systems of medical practices and pharmacies were integrated and updated by their service providers. Helmes also developed a central online interface for doctors and pharmacies who have less prescriptions to process or whose developments were not ready by the time of launching e-Prescription.

Audatex is the only global claims solutions provider serving the automotive industry, providing end-to-end claims solutions that connect insurers, repairers, vehicle manufacturers and other parties in the claims supply chain.

In addition to its prominent position in the automotive claims sector in the United States, Canada and more than 45 other countries, the company’s growing footprint extends to automotive-related financial services markets.

Audatex’s level of satisfaction with Helmes is high, cooperation is growing and Helmes is pleased to be working with a client who has high quality criteria.

Helmes has partnered TeliaSonera’s Estonian affiliate for many years in developing a demand-driven supply chain management information system. In close cooperation with the client, the system was developed in order to minimize lost sales with the optimum amount of goods in stock at any time.

Satisfaction with the solution as well as a positive cooperation experience provided Helmes with the opportunity to present an offer in TeliaSonera’s central procurement of a Common Demand and Purchase

Planning Tool (CDPPT) which would:

• maintain maximum availability of consumer electronics;
• reduce man-hours spent fulfilling it; and
• develop an automated monitoring module so that errors in logistics processes would be discovered as soon as possible.

Competing with world-class software providers’ products, Helmes was chosen to develop a custom solution that would precisely reflect TeliaSonera’s innovative supply chain management process.

Compared to its competitors, Helmes offered maximum flexibility and agility, which were considered crucial when providing the shortest time to market in order to reduce the payback period of the investment.